Achieving IT Service Quality - The Opposite Of Luck - Blog - Bad engine or bad driver behind Cash for Clunkers program?

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Sep062009

Bad engine or bad driver behind Cash for Clunkers program?

Sunday, September 6, 2009 at 5:13PM

Delays in the Cash for Clukers proram attributed to computer problems constitue a perfect example of a successful venture being hampered by poor scalability readiness. This raises the question of how much energy and budget organizations should spend on forecasting transaction volumes, and then designing, building, and running their systems appropriately.

This is an especially interesting problem for government entities, which are often requied to bid out the work to the cheapest provider. Tell us what you think, was is limited budget, poor planning, or just bad luck that blew up the engine behind the Cash for Clunkers program?

Christophe |

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